Privacy Policy

Last updated: March 10, 2026

1. Scope

This Privacy Policy explains how ChartOdds collects, uses, and shares information when you use our website, applications, and related services.

2. Information We Collect

Account Information

Name, email address, login credentials, and account settings.

Payment and Subscription Information

Subscription status and transaction records. Payment card details are processed by our payment provider, not stored directly by us.

Usage Information

Information about how you use the service, including pages visited, symbols viewed, saved preferences, watchlists, and feature activity.

Device and Technical Information

IP address, browser type, device data, log data, and similar technical information.

Communications

Information you provide when you contact us, respond to emails, or interact with support or AI features.

3. How We Use Your Information

Provide, operate, maintain, and improve the service.
Authenticate users and secure accounts.
Process subscriptions, billing, and customer support requests.
Personalize features and remember user settings.
Monitor usage, prevent abuse, and enforce our terms.
Comply with legal obligations and protect our rights.

4. How We Share Information

We do not sell your personal information. We may share information in the following limited situations:

With vendors and service providers that help us operate the service.
With payment processors to manage subscriptions and transactions.
With analytics, hosting, authentication, AI, and data infrastructure providers as needed to support the service.
When required by law or to protect users, the service, or our rights.
In connection with a merger, acquisition, financing, or sale of assets.

5. Data Retention

We retain information for as long as reasonably necessary to provide the service, comply with legal obligations, resolve disputes, and enforce agreements.

6. Cookies and Similar Technologies

We use cookies and similar technologies to keep you signed in, remember preferences, measure performance, and improve the service. You can manage browser cookie settings, though disabling certain cookies may affect functionality.

7. Security

We use reasonable administrative, technical, and organizational measures designed to protect information. No method of transmission or storage is completely secure, and we cannot guarantee absolute security.

8. Your Choices and Rights

Depending on where you live, you may have rights to access, correct, delete, or export certain personal information, or to object to certain processing.

To request help with your information, contact us at team@chartodds.com

9. International Transfers

Your information may be processed in countries other than your own. Where required, we take steps intended to provide appropriate safeguards for cross-border transfers.

10. Children's Privacy

The service is not directed to children under 18, and we do not knowingly collect personal information from children under 18.

11. Changes to This Policy

We may update this Privacy Policy from time to time. When we do, we will post the revised version here and update the date above. Your continued use of the service after the revised policy becomes effective means you accept the updated policy.

12. Contact Us

For privacy-related questions or requests, contact us at: team@chartodds.com